Here you can find jobs available at the SWRB:

Registration/Certification Team Leader

Due to an internal secondment we are looking for a people manager with experience in leading a small team through change.  You will be operationalising new policy and procedures while bringing the team along on the journey. 

A focus of the role is to enhance our customer service so you will have experience in leading and driving customer service standards and systems in a call centre or customer service team. 

You need to be a finisher who ensures systems and processes are fully embedded and working for the customer and the team.  You will also need to problem solve what does not work with the team and recommend changes to the manager.

If you are flexible, adaptable and can swap from one task to another with ease then we would like to hear from you. 

If you think this sounds like you and you can bring creativity and innovation to succeed, in a changing and fast-paced environment, please apply.  In return you will be provided with both a great place to work and opportunities to further develop your skills and experience.

This will be a full time fixed-term position for 12 months.

To apply, or to obtain a detailed position description, please contact Mary Weddell on

Applications close Monday 15 June