You can find out if your social worker is registered by clicking on the following:
Know your rights
It is important to know your rights when receiving services from a registered social worker, who is trained to support and protect you and your family.
Registered social workers adhere to a Code of Conduct that requires them to have high standards of practice. This means they should always:
- act with integrity
- be competent
- respect you
- uphold your rights:
- your right to decide
- your right to privacy
- your right to confidentiality
- your right to make an informed choice
There is a complaints and disciplinary process for any registered social worker who breaches this code.
If you feel that a registered social worker has breached the Code of Conduct, start by talking to the person or organisation involved, or contact us.
Making a complaint
If you want to make a complaint about a registered social worker, you will need to follow a set process – go to our Concerns and Complaints page.
