This year you will be able to renew your Practising Certificate, make your declaration, and pay online in one process on the new MySWRB portal.
We want to make it as easy as possible for you and:
- we will have multiple payment options, including the ability to make monthly payments
- your Practising Certificate will be available to download instantly in A4 or wallet size, and
- we will have more staff to answer your emails and calls.
MySWRB is our new online database system which can be used by social workers, social work students, and employers. You can create an account to apply to register and if you’re already registered, you’ll be able to update your details, renew your Practising Certificate, and view your emails to us. Social work students can set up an account to subscribe to newsletters and hear directly from the SWRB while employers can record their organisation’s details, keep track of invoices, and be able to subscribe to newsletters and updates.
It is, however, never easy to embed a new system so please bear with us if it takes a little time to get an answer to your query, and if there are any stumbling blocks, we will work to improve those.
*You only see an option to renew your Practising Certificate on MySWRB when the round is open!
MySWRB on the website and contact us
If it’s your first time using MySWRB, you can see how to get started below:
The registration team will also be ready to assist you with extended call centre hours. From Monday to Thursday, the phones will be open from 8am – 6pm, on Fridays from 8am – 4:30pm, and we’ll be answering phones on Queen’s Birthday (Mon 7th June) 9am – 4pm.
You can contact us on 0508 797 269 or via email, email@example.com.
Digital format for Practising Certificates
For those who haven’t caught up with the news, we have shifted to a digital format for Practising Certificates which means you’ll be able to instantly access, download, and print your certificate, in A4 or wallet size. We’ve taken the step to stop sending certificates and end the use of plastic cards to speed up the process because we know each year there have been delays receiving these. That was made worse last year with the lockdowns in response to Covid-19 – and using less plastic is good all on its own.
You can show you have a valid Practising Certificate on SWRB’s Public Register.
If you have any questions about fees and funding, you can find FAQs here.
We also have FAQs on the Practising Certificates here.