Public Information

Social Workers Registration Act 2003 can be found online at www.legislation.govt.nz

Find a Registered Social Worker

To find fully, provisionally or temporary Registered Social Workers.

Search the register

Know your rights

It is important to know your rights when receiving services from a Registered Social Worker.

Registered Social Workers are trained to support and protect you and your family.

If you receive services from a Registered Social Worker you have assurance that they meet minimum standards of experience, practice and expertise, and have been assessed as being a fit and proper person to deliver social work services.

Registered Social Workers adhere to a Code of Conduct that requires them to have high standards of practice. This means they should always:

  • act with integrity
  • be competent
  • respect you
  • uphold your rights:
    • your right to decide
    • your right to privacy
    • your right to confidentiality
    • your right to make an informed choice

There is a complaints and disciplinary process for any Registered Social Worker who breaches this Code. If you feel that any Registered Social Worker has breached the Code of Conduct, start by talking to the person or organisation involved, or contact us.

This information is available in poster format – order copies by emailing info@swrb.govt.nz

Making a complaint

If you want to make a complaint about a Registered Social Worker, you will need to follow a set process – go to our Complaints page for more information or download our brochure:

Complaints